BE Assessor Capabilities

Assessor Programmes: Driving performance excellence like a leader

Tata group companies participate in the TBEM External Assessments to gain an external perspective on their progress. These Assessments are conducted by qualified Assessors within the Tata group, leveraging their diverse industry and functional expertise. The Assessors understand, evaluate, and provide strategically important feedback to organisations, offering key insights that guide them in achieving world-class performance.

Tata managers participate in the First-Time Assessor programmes, where they are introduced to the Tata Business Excellence Model criteria and Assessment methodologies. These classroom programmes are conducted in all major cities of India and Warwickshire, UK, and are open to all Tata colleagues.

Being a Business Excellence Assessor – what is in it for me?

The Assessor Development Journey

TBExG facilitates three different First-Time Assessor programmes for various participant groups. The Business Excellence Assessor Programme (BEAP) is designed to enable high-performing Tata managers to become Business Excellence Assessors, thereby sharpening their leadership competencies. The Subject Matter Expert Assessor Programme (SMEAP) enables senior functional leaders with domain expertise to become Business Excellence Assessors and contribute to delivering actionable feedback for the assessee companies. The Assessor Recertification Programme helps previously certified Assessors to recertify themselves as Business Excellence Assessors.

The Experienced Assessors Programmes (EAP) enable current Assessors with Business Excellence External Assessment experience to get acquainted with the changes in the Assessment process, TBEM criteria, and new focus areas and be eligible for the upcoming Assessments.

The Advanced Programme for Leaders is a key annual programme for collaboration in which high-performing Assessors and Team Leaders reflect on the past Business Excellence Assessment process and identify priorities and opportunities for the next Assessment cycle.

Participant testimonials

Well-structured flow with suitable examples to substantiate and strengthen the learning.

— Participant from Subject Matter Expert Programme

Superbly orchestrated and conducted. A very thoughtful and insightful session with lots of practical experience sharing. The presentation was very comprehensive and effective. Kudos and best wishes.

— Participant from Experienced Assessor Programme (EAP)

If you wish to know more about Assessor Programmes, please write to Nalini Tolar at