Top Stories

AirAsia India adopts IHCLs customer service excellence best practice

AirAsia has been globally ranked as the World’s Best Low-Cost Carrier consistently for 11 consecutive years

Voltas enhances its knowledge on quality management and HR processes with best practices from TSDPL

Voltas highlighted its requirement of improving quality management at some of its plants

Innovations and transformations across global organisations

A research study by TCS has thrown up interesting revelations about how organisations, globally, have deployed technology-enabled innovations to adapt to the ‘new normal’ brought on by Covid-19

Titan, Tata Chemicals and Rallis improve NPS processes through best practice sharing

TBExG facilitated a series of best practice sharing sessions on Net Promoter Score with several Tata companies

Tata companies in the retail space come together to learn from each other about New Store Opening processes