List of top stories of Customer Centricity

Customer Centricity

TBExG Partners with Voltas RAC to Drive Customer-Centricity and Long-Term Value Creation

The initiative provided an opportunity to build a more integrated view of customer needs and improve experience consistency

Published on

October 21, 2026

Building CX Assessment Capability Through Immersive Learning

TBExG recently conducted an intensive, in-person Customer Experience Assessment training workshop

Published on

July 16, 2026

Embedding Continuous Improvement at Scale: TBExG’s Kaizen Intervention with Infiniti Retail

To strengthen a culture of continuous improvement across its retail network, Infiniti Retail (Croma) partnered with TBExG to conduct a focused 2-day Kaizen Train-the-Trainer workshop

Published on

July 14, 2026

Tata Power-DDL partners with TBExG to drive superior customer experience

Tata Power Delhi Distribution Limited (Tata Power-DDL) is a joint venture between Tata Power and the Government

Published on

August 23, 2023

Tata companies leverage TBExG’s new Maturity Models

To Partner with Tata Companies in their Journey of Excellence to Achieve World Class Performance

Published on

August 17, 2019

Top Stories

Customer Centricity

TBExG Partners with Voltas RAC to Drive Customer-Centricity and Long-Term Value Creation

Building CX Assessment Capability Through Immersive Learning

Embedding Continuous Improvement at Scale: TBExG’s Kaizen Intervention with Infiniti Retail

Tata Power-DDL partners with TBExG to drive superior customer experience

Tata companies leverage TBExG’s new Maturity Models

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Customer Centricity

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