List of top stories of Customer Centricity

Customer Centricity

Building CX Assessment Capability Through Immersive Learning

TBExG recently conducted an intensive, in-person Customer Experience Assessment training workshop

Published on

July 16, 2026

Embedding Continuous Improvement at Scale: TBExG’s Kaizen Intervention with Infiniti Retail

To strengthen a culture of continuous improvement across its retail network, Infiniti Retail (Croma) partnered with TBExG to conduct a focused 2-day Kaizen Train-the-Trainer workshop

Published on

July 14, 2026

Tata Power-DDL partners with TBExG to drive superior customer experience

Tata Power Delhi Distribution Limited (Tata Power-DDL) is a joint venture between Tata Power and the Government

Published on

August 23, 2023

Tata companies leverage TBExG’s new Maturity Models

To Partner with Tata Companies in their Journey of Excellence to Achieve World Class Performance

Published on

August 17, 2019

Tata Coffee partners with TBExG to craft its customer promise and roadmap

To create a global footprint in customer acquisition and continued focus on value of 'customer focus'

Published on

July 04, 2019

Top Stories

Customer Centricity

Building CX Assessment Capability Through Immersive Learning

Embedding Continuous Improvement at Scale: TBExG’s Kaizen Intervention with Infiniti Retail

Tata Power-DDL partners with TBExG to drive superior customer experience

Tata companies leverage TBExG’s new Maturity Models

Tata Coffee partners with TBExG to craft its customer promise and roadmap

In this section

Customer Centricity

Top Stories