Published on July 30, 2023
The Tata group celebrated the 119th birth anniversary of JRD Tata on July 29, 2023, at the Jamshed Bhabha Theatre, NCPA, Mumbai, with the JRDQV 2023 function. Ratan Tata, Chairman Emeritus, Tata Sons, and N Chandrasekaran, Chairman, Tata Sons, along with CEOs, Mentors, and other senior leaders from across the Tata group graced the occasion with their presence. In addition to the 650+ Tata colleagues at the function at the NCPA in Mumbai, 3,000 more colleagues from across the globe joined the event virtually through the webcasting medium.
Click here to view and download photographs of the JRDQV 2023 event
Vinod Kumar, Assistant Vice President, Tata Business Excellence Group (TBExG) was the Master of the Ceremony.
The function began with the traditional lighting of the divo by Mr Chandrasekaran
Sanjeev Singh, Vice President, TBExG, provided a brief update on the progress made by Tata companies in the areas of excellence over the past year. In 2022, TBExG facilitated Business Excellence Assessments of 20 group companies with support from 247 Assessors drawn from 51 Tata companies; 20% of these Assessors were women. Moreover, over 35% first-time Assessors brought in valuable domain expertise into the Assessment process. Mr Singh highlighted that two group companies – TCS and Tata Steel – are Benchmark Leaders today, while 12 companies are Industry Leaders.
He added, “At this juncture, while the Baldridge world of excellences recognises the Tata way of facilitating excellence as a benchmark, it gives us confidence in what we are doing, and brings on us a responsibility to continue to deliver and discover newer ways of seeding excellence in our group companies.”
In addition to Business Excellence, he also briefly touched upon the progress made by Tata companies in the areas of Data Excellence, Safety Excellence and Social Excellence.
The awards presentation began with the Data Excellence category. Two group companies won the award for Significant Adoption of Data Excellence: Tata Capital and Tata AIA Life Insurance Company. This year, Tata Steel became the first company in the group to win the Data Excellence Leader Award.
This was followed by the Business Excellence awards. This year, eight companies were recognised across two categories: Industry Leaders - companies that crossed the 650-point mark, and Emerging Industry Leaders - companies that crossed the 550-point mark.
Tata AIG General Insurance, TM International Logistics and Infiniti Retail won the award for Emerging Industry Leaders.
Five companies won the Industry Leader recognition: Tata Motors, Tata Capital, Trent, Tata AutoComp Systems, and Tata AIA Life Insurance. All five companies were also conferred with the coveted JRDQV Award for winning this distinction for the first time.
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Group Chairman Mr Chandrasekaran made an insightful presentation detailing the global macroeconomic situation and India’s role in global growth, and the performance and future plans of the Tata group. He began with a quote from JRD Tata that represents the group’s foundational value: “No success or achievement in material terms is worthwhile unless it serves the needs or interests of the country and its people and is achieved by fair and honest means.”
Mr Chandrasekaran stressed that it is a unique time for India, when factors like rising aspirations, fast-paced formalisation of the economy, deployment of digital payments, and favourable demographics are at play. Group Chairman identified four themes for the future: AI/ML transition, geopolitics and supply chain, talent transition, and energy transition. He also elaborated on the philanthropic endeavors and future aspirations of the Tata group.
The evening concluded with a stirring musical performance by the mellifluous Shillong Chamber Choir in the majestic environs of India’s premier cultural institution for promoting the arts, which was founded by Tata group visionaries, JRD Tata and Dr Jamshed Bhabha.
Mr Kumar concluded the evening with a delightful story highlighting JRD’s pursuit of perfectionism while piloting a flight to Geneva in the days when “legend has it people could set their watches to the time at which the Air India flight flew over their city”.