Published on September 18, 2025
JAMIPOL (a Tata Steel subsidiary formerly known as Jamshedpur Injection Powder Ltd) has been able to strengthen its cybersecurity measures with insights from a session conducted by Tata Business Excellence Group (TBExG).
In January 2025, TBExG had launched the Tata Cyber Excellence Forum in Kolkata in partnership with mJunction. This session brought together about 32 in-person and 30 online participants, including CIOs, CISOs, CDOs, and IT professionals from the Tata group. Cybersecurity excellence was the key topic and speakers from both Tata and non-Tata companies shared their experiences and expertise in the field.
JAMIPOL was among the participants at the forum, and the company gained valuable insights into strengthening cyber security and protecting critical infrastructure. By implementing key learnings, JAMIPOL has significantly strengthened its cyber security posture and reduced the risk of business impact by up to Rs. 1 crore. This includes avoiding costs related to ransom payments, system downtime, recovery efforts, and legal or regulatory penalties.
Overcoming challenges
JAMIPOL’s main challenge lay in the fact that it has a small IT team managing both cyber security and digital transformation. One of the areas where it faced difficulties was in monitoring and analysing system logs effectively.
After participating in the cyber excellence forum, JAMIPOL took forward some key learnings shared by peer Tata companies.
Improved cybersecurity KPIs
After attending a session on ‘Cyber Metrics: Measuring & Enhancing Cyber Security Performance’ by Surya Vadlani (Associate Director – Cyber Security, Tata Consumer Products), JAMIPOL introduced new KPIs to strengthen its cyber security framework:
- Phishing Emails Reported by Employees: Tracked monthly and reviewed by senior leadership
- Average Time to Report: Measures how quickly employees report phishing emails
- Average Time to Act: Tracks how fast the IT team blocks phishing domains or addresses
The change in KPIS led to significant business benefits. There was better understanding of employee awareness and responsiveness. JAMIPOL also registered faster threat mitigation and reduced exposure time. The KPIS ensure cyber initiatives are outcome-driven and impactful.
Deployment of AI/ML-based Threat Monitoring, Detection and Protection System
Earlier JAMIPOL’s cyber defence used a centralised endpoint security system. However, with increases in threats and the constraints of limited IT resources, a more advanced solution was needed.
Inspired by a session by Dhiraj Ranka (CISO, Tata AIG General Insurance), JAMIPOL took several steps. It engaged with CrowdStrike’s technical team and integrated the Falcon Enterprise platform across its infrastructure. This deployment connected logs from desktops, laptops, network switches, access points, and Fortinet UTM systems.
With this measure, JAMIPOL observed several business benefits, such as:
- Real-Time Threat Detection: The AI/ML platform analyses large volumes of logs instantly, thus detecting threats proactively
- Automated Response: The system isolates threats and alerts the IT team automatically
- Centralised Log Visibility: The system enables better threat analysis and root cause identification
With this integration, JAMIPOL has been able to enhance efficiency and manage complex security operations without expanding the team. The upgrade has helped JAMIPOL move from reactive to proactive cyber security, aligning with industry standards and Tata group best practices.
Brand reputation
The enhanced security measures are also helping to protect JAMIPOL’s brand reputation and build customer trust. Trust is especially important in the company’s B2B operations where data protection is critical to client relationships. In addition, the company has safeguarded its intellectual property, such as product BOMs (bill of material) and proprietary customer data, by preventing potential breaches.
The improvements are helping JAMIPOL to not only ensure business continuity but also demonstrate its commitment to modern, proactive cyber security practices aligned with Tata group standards.