Published on February 20, 2026
Tata Consultancy Services (TCS) has strengthened its global privacy programme by translating insights from the Tata Data Privacy Forum into targeted process and technology enhancements. As one of the world’s leading IT services and consulting organisations operating in 50+ countries, TCS continues to advance its privacy posture to meet evolving regulatory expectations, strengthen compliance and reinforce stakeholder trust.
The Tata Data Privacy Forum, which brings together leaders from across the Tata group and industry, enabled TCS to benchmark its practices and validate key priorities across data governance and privacy practices.
One of the key learning sessions was led by Deloitte during the Data Privacy Meet hosted at Titan in September 2025. Mayuran Palaniswamy, Partner and Leader - Digital Trust and Privacy, Deloitte South Asia, presented deep insights from privacy audit assessments related to the Digital Personal Data Protection Act (DPDPA), highlighting common organisational challenges. These included the need for structured data governance, stronger metadata management, maintaining a core data asset inventory, and ensuring robust retention and disposal practices. These insights directly informed enhancements to TCS’s data governance model.
Further learning came from Titan’s ‘Policy to Practice’ session led by Rajesh Ranjan, Data Protection Officer, which showcased a technology-driven privacy framework built on AI-enabled solutions such as the privacy bot for user support. It also highlighted an advanced regulatory change-management engine that automatically generates obligations, maps controls, initiates required actions and tracks them to closure. The demonstration validated TCS’s own approach and accelerated its implementation of AI-powered privacy capabilities.
Building on these insights, TCS expanded its ‘AI in Privacy’ programme, introducing automated record of processing activities generation and GenAI-driven regulatory-change analysis, and developing AI agents supporting data protection impact assessments, legitimate interest assessments and contract compliance review. These developments position TCS at the forefront of AI-enabled privacy governance across the Tata group.
TCS also benefitted from global perspectives, including Bosch’s proactive DPDPA readiness journey, which began as early as 2019. Bosch’s emphasis on privacy-by-design, strengthened governance structures, and combined top-down and bottom-up assessments helped TCS reaffirm its privacy roadmap and validate its implementation priorities
Participant speak
The Tata Privacy Forum is an excellent platform to learn about practices and solutions adopted to comply with privacy regulations by various Group companies. Given that the regulatory landscape is still evolving, organisations need to constantly evaluate their compliance posture and practices. In this context, the forum enables Group companies not only to validate but also to benchmark their practices. With these learnings now integrated, TCS continues to strengthen its global privacy framework, reinforce compliance, and set new benchmarks for responsible data management across the enterprise.
— Dileep R, Head - Global Privacy Office, TCS