Published on August 20, 2025
Every year, the AssessmentINSIGHTS series brings together the BE process assessors, team leaders, and process consultants from across the Tata group to strengthen the collective understanding of the TBEM 2.0 framework and elevate the quality of assessments. It is more than a training initiative—it is a capability-building movement that fosters shared learning, strategic thinking, and excellence in execution.
The purpose of the series is threefold:
- Equip Assessors with the tools, language, and confidence to contribute meaningfully.
- Enable team leaders and deputy leaders to lead with clarity, empathy, and rigour.
- Deepen Team’s collective understanding of evolving TBEM2.0 criteria, including emerging group focus areas like AI, Cybersecurity, Digital Excellence, Supply Network Resilience, and Customer Experience.
In 2025, the AssessmentINSIGHTS sessions drew participation from 241 Assessors across 39 Tata group companies, with a Net Promoter Score (NPS) of 90.5, a strong indicator of relevance, engagement, and impact. The sessions were designed to be interactive, experiential and aligned with real-world challenges faced during assessments.
Whether it’s navigating the Assessment Hub, crafting strategic Lines of Inquiry, deep diving into categories 3 - Customers and 6 - Operations, or decoding the Customer Wheel of Success, the AssessmentINSIGHTS 2025 helped assessors sharpen their lens to elevate their contributions during the TBEM Assessments 2025 cycle.
The Assessors came together to sharpen their assessment skills and criteria understanding through a dynamic, multi-session learning series that not just informs or shares updates but also inspires the assessor community. From first-time assessors to seasoned team leaders, this year’s sessions were designed to build clarity, confidence, and capability for Assessments 2025.
Here’s a look at what unfolded, session by session.
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What Made It Special?
- Real examples from across Tata companies
- Interactive formats that encouraged participation and reflection
- Strategic depth aligned with TBEM 2.0
Looking Ahead: Action Plan 2026
- Deeper focus on AI/ML, Cyber, and Customer Experience
- Embedded experience sharing from Team Leaders and Experienced Assessors
Verbatims
Relevant examples made the topics easier to learn, and their experience sharing is very useful. Thank you.
Great discussions, wonderful perspectives and opinions. I really like the way TBExG facilitated this session. Kudos to them for organising it.
Clear Role Expectations were set up front, and the support from TBExG is immense. First-time assessors like me are guided with structured sessions, role definitions, and mentorship, ensuring confidence and clarity in their contributions.
The TBEXG team captured the essence of the assessment process and enabled us to align our thought process before the actual assessments started.
Real-world examples from Tanishq and Nelco added practical relevance to theoretical concepts.