Published on September 01, 2023
Nelco is a leading satellite communication service provider in India and serves business-critical applications in enterprise, aerospace and maritime sectors. Its installed base is spread across the remotest parts of the country. Nelco has embarked on a journey of continuous improvement and in keen to strengthen its warehouse management practices as one of its key initiatives. It is exploring best practices specifically in areas like 5S, visual management, safety, stacking norms and pick-pack-ship processes. To support Nelco in its improvement initiatives, Tata Business Excellence Group (TBExG) facilitated a virtual best practice sharing session which was followed with a physical visit to the warehouse and interaction with Tata Play’s supply chain team in Mumbai.
From Tata Play the discussions were led by A Arun Kumar, Senior Vice President - Head Supply Chain; Jaswinder Saini, Vice President - Supply Chain; Anil Dalvi, Vice President - Supply Chain; Suresh Menon, GM - Supply Chain; and Varun Vij, GM - Supply Chain. Tata Play shared its supply chain transformation journey starting from FY15-16 till date. They detailed out process automations, forecasting, real time MIS, use of AI in procurement and logistics, use of interactive dashboards for deep analytics developed in power BI, implementation of ‘Bigger Saving Ideas 2.0’, partner outreach programmes, people development, ESG initiatives and warehousing best practices.
Nelco found learnings from Tata Play extremely useful and plans to implement items such as e-way bill automation, life cycle tracking of key sub-systems, vendor audit & product quality control mechanism, sustainable packaging solution for spares movement, 5S and inventory norms. These will be implemented over the next two quarters.
Participant speak
We truly appreciate the depth of our discussions and the openness with which you have clarified all our queries and doubts thus enabling us to identify areas which we can adopt and implement at our organisation. The walk around the warehouse has been quite a learning experience for us in terms of processes adopted, infrastructure optimisation and adoption of automation to make the warehouse processes efficient, safe, cost effective and ESG compliant. We will brainstorm inputs captured during our discussions with Tata Play and identify priority areas of improvement which can be potentially implemented at Nelco.
— Farrokh Shroff, Senior General Manager - Digitalisation & Quality, Nelco