To prioritise safety across all operations, Tata Teleservices has established a dedicated safety council. This council brings together cross-functional task forces (CFTFs) from various business units and functions, focusing on identifying and analysing safety issues, generating solutions, and maintaining a secure workplace environment at Tata Teleservices.
Context
The safety council was formed to address safety issues and concerns comprehensively. Despite the council’s active engagement in safety discussions, participation has been limited. Broad participation is crucial to ensure diverse perspectives and effective decision-making in safety matters. The company has therefore invited all relevant stakeholders to actively participate in upcoming discussions to contribute in achieving zero incidents and accidents within the workplace.
Benefits
Significant progress has been made in addressing safety concerns raised by employees. Key issues that have been identified and successfully resolved include access control systems, fireproof doors, CCTV camera coverage, handling of hazardous materials on site, placement of safety instructions in work areas, and management of parking areas.
These proactive measures emphasise Tata Teleservices’ commitment to maintaining high safety standards throughout its office premises.