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Tata Power: Key Performance Index - Lead Indicators

Published on July 14, 2023

Every year, the safety strategy of Tata Power is agreed along with the company strategy, and the safety performance index is finalised in terms of the KIP. Tata Power's safety performance index is based on lead and lag indicators. For the formalisation of safety performance, inputs from the divisions are also taken by conducting workshops in the group along with the corporate safety team.

As per the industry standard, 15% weightage is given for leadership and engagement, 10% for contractor safety, 30% for safety observation and incident investigation and 15% for the lag indicators.

Tata Power's safety performance (lead indicators KPIs) is divided into three categories:

  • Leadership engagement and governance with a weightage of 20%
  • Learning and continuous improvement with a weightage of 40%
  • Capability building and behaviour intervention (contractor safety) with a weightage of 15%

The remaining 25% weightage is kept for lag indicators, including fatality, LTIFR and major fire

While deciding the lead indicator of safety performance, mandatory indicators, which are matured or mandatory requirements, are not included. Normally 30-40% of the indicators change yearly based on the previous year's learnings.

In the FY24, new indicators were added including:

  • Strategic deployment management projects: In this indicator, five projects are selected by the division based on the top three risks, in addition to one technology project and one project for the development of virtual reality training
  • High visibility safety tour: In this parameter, senior leaders from the division visit other divisions and conduct safety assessments based on the seven lifesaving parameters. Leaders also conduct meetings with the employees during the site visit
  • High-risk job audit by leaders: In this parameter, a high-risk job audit is done by the leaders. All the high-risk jobs are audited, and major observations, if any, are reported in the system and corrected on the spot
  • Suraksha Samwad while safety observation: In this parameter, while reporting safety observation, employees/leaders conduct Surekha Samwad with the workers during the site visit. A 6-step observation technique is used while reporting the safety observation

Some of the most mature indicators, such as 5S and fire index, are eliminated as they are mandatory requirements.

One more improvement brought into the safety performance system is that it will be measured on the different categories instead of targets. The categories decided for safety performance are gold, silver, bronze, and critical to safety, which are explained in the table below:

Table 1: Safety Performance Category

Category of Division Marks from Marks to
Critical to safety-Red 72 <82
Critical to safety -Yellow 82 <92
Bronze Green 92 <93.8
Silver- Green 93.8 <96.5
Gold -Green 96.5 Above

This will bring more enthusiasm in the employee and leaders to take their division to the gold category, which will indirectly help Tata Power reach the benchmark safety level performance.

A comparison of the safety performance of FY23 and FY24 is given in the table below to show a change in parameters.

Table 2: Key Performance Index: Lead Indicators

# KPI Status Of Indicator
  Safety Performance Index  
  Lead indicators  
1 Leadership Engagement - Adherence to the Annual Safety Plan Existing
2 Compliance to no. of safety observations. Reporting of one high-risk observation or near miss per month for all leaders through Safety Interaction (Suraksha Samwad) or CFT round. Leadership and line manager Existing (Suraksha Samwad Included )
3 SDM project completion target out of analysis from last year’s observations - five top risk New
4 Closure of action items (all risks), including SO/HVST/Daily round/incident investigation and audit points Existing
5 Employee's capability building - Two classroom training - 10% every month from May 22 to Feb 23 Modified
6 Theme-based safety drive/horizontal deployment of learning from the incident for all fatality of last year and other high potential/LWDC. Modified
7 Step change safety intervention and horizontal deployment. (Minimum 12 nos/year) Modified
8 High-risk job inspection ensuring effective control – for all high risk Existing (Added Last Year)
9 Skill set/behaviour interventions (Revalidation test, behaviour training for workforce, felt leadership for employees, L2 and L3 training of workforce and competency assessment of workforce) Modified (HVST included)

Some of the proactive indicators which are not part of KPI are as follows:

  1. Annual strategy formulation workshop for preparation of annual safety plan, KPI, capability building of employees, theme-based safety drive, audit schedule, etc. 
  2. Strategy deployment, KPI and projects of corporate safety
  3. Implementation of four level governance structure
  4. Communication, sharing, dissemination, follow up and completion of action item coming out of learning from incident investigation/monthly observation high-risk observation, etc.
  5. An annual audit from corporate safety
  6. Deployment of site implementation team (Charter), 5 SITs per divisions
  7. Cluster-wise webcast for sharing and learning
  8. Monthly central safety committee meeting which includes BA and union employees
  9. Meeting with contractor and supplier
  10. Regular safety inspection of building and structures.
  11. Annual review of HIRA workshop, JSA, SOP, work instruction review
  12. Felt leadership and Suraksha Samvad coaching
  13. Benchmarking of process safety
  14. Sharing and adopting best practices from international organisations
  15. Theme-based safety drive
  16. Competency assessment of critical workforce
  17. Safety bid evaluation before award of contract
  18. Contractor safety performance evaluation
  19. Managing and sustaining safety processes on the SAP EHSM platform
  20. Monthly performance analysis at organisation/cluster and division level
  21. Implementation of consequence management
  22. Road map development of new businesses
  23. Safety advisor meeting at organisation level

All these activities are part of the safety management system of Tata Power

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