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Tata Technologies leverages the Data Excellence Capability Building Programme to drive customer impact

Published on June 18, 2025

As part of its ongoing data transformation journey, Tata Technologies (TTL) partnered with Tata Business Excellence Group (TBExG) to strengthen internal capabilities through a customised Data Excellence Capability Building Programme. This collaboration marks a significant milestone in TTL’s commitment to building a data-centric culture within the organisation, equipping its teams to support customers more effectively in their own data maturity journeys.

The three-day immersive workshop held in April 2025 brought together 26 professionals from TTL’s Data Science, Customer Experience, and Digital teams. Through interactive sessions, real-world case studies, and collaborative group challenges, participants engaged deeply with the Data Excellence framework. The programme aimed not only to build foundational knowledge but also to inspire practical application of data excellence principles in day-to-day operations.

The TTL team did not stop here. Once the programme was completed, the company encouraged the participants to undertake projects which could translate their learnings and get tangible customer outcomes. The programme’s impact was evident when the first cohort reconvened in July 2025 to showcase the top 10 projects initiated by participants. From improved data planning to more analytics-driven decision-making, TTL teams are now leveraging their new capabilities to deliver smarter, more impactful solutions.

At the showcase, TTL’s senior leadership recognised participants who achieved Gold and Silver certifications, applauding their commitment to excellence and their role in advancing the organisation’s data transformation journey.

This initiative reflects Tata Technologies’ forward-thinking approach to data and its focus on continuous learning and innovation, setting a strong foundation for success in a data-driven world.

Verbatim

The programme was a truly transformative experience, which deepened my understanding of data foundations, from meticulous data planning and robust governance structures to sophisticated data architecture, insightful analytics, and effective monetisation strategies. Equipped with these insights, I'm now far better positioned to guide our clients in crafting robust data and digital strategies. This training has already proven its worth; for instance, I recently leveraged these learnings to help a OEM to optimise their processes, enabling them to identify untapped data assets and align them with new revenue opportunities.

Vimal Limbad, Global COE Head – CX, Tata Technologies

It was an enriching experience that significantly deepened my understanding of the entire data lifecycle —from foundational principles to actionable outcomes. The insights and frameworks gained through DEAP have equipped me with the strategies and confidence to better support customers in understanding, adopting, and executing data-driven initiatives with precision and purpose.

Aayush Kejriwal, Post Graduate Trainee, Tata Technologies

It was a game-changer for me. I gained a comprehensive understanding of the DATOM framework—delving into each KRA and Sub-KRA with clarity and purpose. It equipped me with actionable strategies that I’ve since applied to develop a data fabric rooted in DATOM principles. This framework has already begun driving real, measurable impact for the business—translating complex data into meaningful insights and enabling smarter, faster decisions. The programme delivery was both inspiring and practical, making sophisticated concepts accessible and applicable.

Shreyas Nene, Project Manager, Tata Technologies
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The DATOM training program was insightful and well-structured, offering a clear understanding of how to assess and enhance data and analytics maturity across the organization. Real-life case studies and interactive discussions made the sessions engaging and practical.

- Jay Shah ( Tata Technologies Limited )

The DATOM training program was insightful and well-structured, offering a clear understanding of how to assess and enhance data and analytics maturity across the organization. Real-life case studies and interactive discussions made the sessions engaging and practical.

- Jay Shah ( Tata Technologies Limited )